Council of State Governments
  • 27-Aug-2021 to 30-Sep-2021 (EST)
  • HQ-Center of Innovation
  • Lexington, KY, USA
  • Salary
  • Full Time

The Council of State Governments (CSG) is the nation's only organization serving all three branches of state government. CSG is a region-based forum that fosters the exchange of insights and ideas to help state officials shape public policy. This offers unparalleled regional, national and international opportunities to network, develop leaders, collaborate and create problem-solving partnerships. To learn more about CSG please visit our website at We are currently seeking a Program Manager at our Lexington, KY national headquarters office.

Job Summary

The Program Manager provides oversight of programs and services to engage and support CSG members with resources for interstate collaboration and effective public policy and programming. This includes project development, project management, member outreach and coordination, staff supervision (when applicable), and supporting the Deputy Director in the fulfillment of the CSG, Center of Innovation's goals and objectives. The Program Manager works within the CSG Center of Innovation in support of the center's Deputy Director to support, monitor, promote, and improve state utilization and understanding of the CSG policy and technical assistance resources.

Essential Duties & Responsibilities

  • Work with states and national policy experts to assess the policy and technical assistance needs for needs of assigned policy portfolio within the states.
  • Manage the portfolio of assigned projects; budget and workplan development, financial management, coordination of all activities, committee deliverables, subgrantees and working groups.
  • Lead assigned projects and seeks, with member and management guidance, to create new programs, partnerships and relationships.
  • Manage and conduct research and policy analysis.
  • Provide excellent coaching and mentoring to staff.
  • Conduct performance evaluations and provide timely feedback to employees.
  • Manage projects to achieve promised outcomes in a timely manner with a strong and unwavering commitment to integrity and excellence in every aspect of the work.
  • Ensure all project deliverables reflect quality and are delivered on-time according to project timelines.
  • Develop and disseminate other policy research deliverables, programming, initiatives and meetings in support of the mission of CSG.
  • Communicate effectively with colleagues, funders, board members, consultants, and partner organizations and other stakeholders.
  • Coordinate with the CSG communications team to expand knowledge about assigned policy portfolio and, when appropriate, serve as resource and spokesperson for the Center of Innovation.
  • Adhere to all requirements imposed by law and funders to assure full compliance with all laws, regulations, contractual terms and CSG policies and procedures.
  • Forge effective partnerships with state and federal officials to enhance the impact and success of the policy priorities of CSG members
  • Manage and perform project proposal research, writing, grants management, budget oversight and financial reporting.
  • In collaboration with the communications team, manage the active content of relevant project webpages, including news updates on events, legislative tracking of related bills at the state and federal levels, management of an online resource library, project information and project databases.
  • Develop and coordinate programming to be held in conjunction with CSG meetings; national, regional and affiliate meetings, where appropriate.
  • Interact with national organizations, researchers and policy experts in carrying out work on collaborative projects.
  • Collaborate with regional staff as appropriate to provide CSG members with meaningful insights and information about pertinent policy issues.
  • Prepare concise and accurate written responses to requests for information.
  • Prepare and make presentations to policymakers, other national organizations or other forums.
  • Plan, organize, and conduct relevant meetings by arranging for speakers, identifying topics, supporting logistical planning, and preparing information.

Skills & Abilities

  • Ability to interact effectively with diverse people in different contexts and foster equity and inclusion through self-awareness, cultural sensitivity, and valuing others.
  • Dedication to public service with an unfailing commitment to act with civility, be nonpartisan in performing CSG duties, and be a responsible steward of member and donor funds.
  • Knowledge of general state and federal government policy, with specific emphasis on interstate cooperation preferred.
  • Demonstrated success working in the policy arena in policy formulation, analysis, advocacy, and/or research.
  • Communication, interpersonal, and critical-thinking skill and competence to work effectively with a myriad of state officials, including high level executive, legislative and judicial officials.
  • Ability to work with leading experts in the field of state policy, including researchers, policy experts, program providers and professional associations.
  • Strong written and verbal communication skills, preferably demonstrated through policy topics, qualitative and quantitative analysis as well as more general writing such as correspondence, memos and articles.
  • Knowledge and experience of project financial management
  • Knowledge and experience managing and complying with regulations for federal grants and terms for contractual work.
  • Ability to effectively manage, coach, and empower project staff and external partnerships.
  • Ability to address issues in nonpartisan and non-polarizing ways.
  • Demonstrated ability to maintain confidentiality and handle politically sensitive work.
  • Demonstrated ability to effectively present complex information in a concise way.
  • Commitment to advancing the values, mission, goals, and programs of CSG.
  • Well-organized, clear-thinking, energetic, and decisive; able to take initiative, work independently and collaboratively.
  • Ability to and prioritize multiple complex activities and responsibilities concurrently; and see through to completion.
  • Excellent interpersonal skills.
  • Demonstrated research, writing, and editing skills.
  • Willingness to travel frequently.

Education & Experience Requirements

  • Bachelor's degree required. Master's or other advanced degree preferred.
  • Three (3) years of project management experience required.
  • Demonstrated experience and knowledge of state and federal policy issues required.
  • Demonstrated experience in developing, implementing and managing policy projects and programming required.
  • Demonstrated financial management experience required.
  • Experience directly supervising and managing staff required.
  • Relevant and progressive work experience in state or federal government or with a public policy organization and/or membership association preferred.
  • Experience delivering technical assistance preferred.

Application Instructions

Interested applicants must complete the online application and include resume, cover letter and 3 professional references.

Qualified applicants will receive consideration for employment without regard to characteristics including but not limited to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Council of State Governments
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